RAYA2024
ORDER FORM
Last updated on: 26/03/2024
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HOW TO ORDER:
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1. CHOOSE YOUR BOX(ES)
- 3 types of RAYA Giftboxes available
- ALL flavours are FIXED and not changable.
- Be aware of the Best Consumed timeframe (refer below) for each type of gift boxes before you plan for your quantity & delivery dates!
2. CHOOSE YOUR DELIVERY DATE(S)
- All orders are by delivery only in the morning between 8.30am-11.30am according to areas, no self-collection available, proceed to send your order ONLY if you agree with our delivery term & fee. Kindly ensure the recipient (esp for gifting delivery) is available to receive your package at the stated timeframe and keep it accordingly to our storage guide before placing your order.
- STRICTLY NO changes of date/address once confirmed. Any failed delivery will incur additional redelivery fee.
- Please take note Madeleines Box is only available on selected dates.
Tips: Choosing "any date is ok" can speed up the ordering process,
otherwise please state your 3 options. Tut/Belait customers can provide us any Bandar addresses & contact to deliver your order if available.
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$19 [NEW] Cookies Box (10pc):
27 to 30/03;
01 to 06/04
$29 [NEW] BLUE Pineapple Tart Box (14pc):
27 to 30/03;
01 to 06/04
$39 ORANGE or BROWN Pineapple Tart Box (14pc):
27 to 30/03;
01 to 06/04
$55 Furoshiki Mixed Box:
27 to 30/03;
01 to 06/04
**31/03 SUN delivery unavailable.
Dates above are available for Brunei-Muara delivery only.
Tutong/Belait:
ONLY ON 07/04 (SUN MORNING)
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$40 Madeleine Box (12pc):
Brunei Muara: 01 to 06/04
Tutong/Belait: Only on 07/04 (SUN MORNING)
[MADELEINE - TAKE NOTE:]
[1] MADELEINE has shorter shelf-life and to be consumed FRESH within 3-4 days max if kept refrigerated at all time. It can only last for +/-2 days if left in aircon room due to recent hot weather. Please plan your gifting date accordingly, only order for the date you want to consume.
[2] Flavours are fixed and not changeable.
[PACKAGING DESIGN - TAKE NOTE:]
Orange or Brown pineapple box, Furoshiki fabric design (small/big waves) for Mixed Box & Madeleine will be given on random unless specified. Colour/design may be requested but is subjected to stock availability.
3. COPY PASTE FORM BELOW,
FILL UP DETAILS & SEND
TO OUR WHATSAPP.
- Boxes will be allocated by first confirmed first serve, boxes are limited daily. Due to large amount of incoming text for every new festive collections with extremely limited manpower, there might be hours of lag-time in between our reply (based on time and chat sequence, avoid sending multiple text if not urgently required as this will push your chat to the back).
- Send us another text to follow up in case we missed out your text IF there is no reply after 24h.
- Your order will only be confirmed only IF you received an order confirmation text from us and full payment received before the stated due date. Unpaid order with un-respond text will be blacklisted from all future purchases.
- Once order is confirmed, no changes of date(s) & address will be allowed! Please make sure your delivery details are all CORRECT to speed up the ordering process.
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(copy this section & send to WA)
ORDER FORM:
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Your First & Last Name:
Your Contact Number:
Recipient's First & Last Name: (Fill up only if you want us to deliver directly to your gifting recipient, otherwise skip receipient's name & contact)
Recipient's Contact Number:
Full Delivery Address: (please share GPS pin)
District Zone:
Online Payment: (state BIBD or Baiduri)
FOR COOKIES BOX ($19):
Quantity:
Delivery Date: (refer dates above, state 3 options, or "any dates is ok")
FOR BLUE PINEAPPLE TART BOX 10pc ($29):
Quantity:
Delivery Date: (refer dates above, state 3 options, or "any dates is ok")
FOR ORANGE/BROWN PINEAPPLE TART BOX 14pc $39:
Quantity:
Add-on Gift Bag +$1.50: YES/NO
Delivery Date: (refer dates above, state 3 options, or "any dates is ok")
FOR FUROSHIKI MIXED BOX ($55):
Quantity:
Add-on Gift Bag +$1.50: YES/NO
Delivery Date: (refer dates above, state 3 options, or "any dates is ok")
FOR MADELEINE BOX ($40):
Quantity:
Add-on Gift Bag +$1.50: YES/NO
Delivery Date: (refer dates above, state 3 options, or "any dates is ok")
TAKE NOTE: Delivery time will be between 8am-11.30am depending on area, make sure someone is available to receive within this time before sending your order. Specific time request not available during busy festive season. Do NOT place your order if you're unable to confirm in receiving yours/gifting delivery.
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DELIVERY FEE:
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All orders are by delivery only, no self-collection available. For gifting delivery directly sending to your receipient, please double check the delivery date with them before placing your order!
📌 Note: $5 flat rate delivery per trip for Brunei Muara addresses.
$8 for Tutong & KB deliveries are only available on 07/04 SUN MORNING.
Delivery will be in the morning only and goes according to areas, make sure someone will be able to receive the product on your requested delivery date. Unable to take specific delivery time due to busy festive schedule.
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(Please read)
BEST CONSUMED DATE:
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1 0 days for PINEAPPLE TART & COOKIES (KEEP IN COLD AIRCON ROOM. No refrigeration required),
3-4 days for MADELEINES (refrigeration required)
Plan your delivery date well and only order the quantity you can finish while it's still fresh ! :)
Important:
Please READ on our Order & Delivery terms & FAQS (link in drop down menu on top), proceed with order only if you agree with all the terms listed. Make sure address & contact number is correct and complete, and be sure there will be someone to receive your order. No change of delivery details once confirmed.
All orders are now by delivery only. As majority of our cakes require extra care in handling especially during transportation, all orders will be will now be fully handled by our own delivery team. As delivery is an extra service we offer and not a full-time job, delivery time is less flexible and is only available in the morning. Flat rate of $5 delivery charge throughout Brunei Muara District regardless of size/quantity per address. Visit Delivery FAQs page if you wish to read more on why self-collection/meetup is no longer available. Proceed to send you order ONLY if you agreed with the delivery terms and fee.
There may be also possibilities that your order may be rescheduled if production has to be halted due to unforeseen circumstances beyond our control. If rescheduling is not possible, refund will be made accordingly.
Thank you, stay home, stay safe & enjoy our freshly baked gourmet desserts!